Brief: the log is registering every step followed by users while he is solving the issue. 

Follow the below path, to reach this log: 

CMS control panel> modules> issue troubleshooter> log as the picture below: 

The below picture will show up: 

-All steps are shown up including the issue title, the user who is working on it, the starting and ending date, and the troubleshoot result. 

-you can use the feature (filter by user) to filter issues solved by one user or all users. 

- from the (action) list, press the button (Delete) to remove any step, and (View) to be transferred to a page that includes issue details.

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